This semester, I am working with two School of Information students to assist the City of Jackson, Michigan improve Master Plan Public Involvement.
From our interviews and research, we found two key barriers to citizen engagement in master planning in Jackson. First, citizens do not understand the master plan and why they should participate. Second, the cost of participation is very high (attending meetings and design charrettes). In this phase we focussed on solving the first problem by designing an infographic to present the complex master planning process in simple and easy to understand format.Read More